Customer Success: Conociendo al cliente
Completed by María del Rosario Jiménez Moreno
November 25, 2025
15 hours (approximately)
María del Rosario Jiménez Moreno's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Insights
- Category: General Sales Practices
- Category: Customer Support
- Category: Performance Metric
- Category: Customer Analysis
- Category: Customer Success Management
- Category: Relationship Management
- Category: Business Metrics
- Category: Customer Retention
- Category: Customer Engagement
- Category: Customer Relationship Management
- Category: Customer experience strategy (CX)
