Customer Service Fundamentals
Completed by Paolo Lanzoni
June 18, 2024
14 hours (approximately)
Paolo Lanzoni's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Help Desk Support
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
