Customer Service Fundamentals
Completed by Paolo Lanzoni
June 18, 2024
14 hours (approximately)
Paolo Lanzoni's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Problem Solving
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision

