Lead Management in Salesforce
Completed by Dimana Petrova
July 13, 2025
29 hours (approximately)
Dimana Petrova's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Prospecting
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Support
- Category: Prospecting and Qualification
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Sales Operations
