Introduction to Customer Service
Completed by Abdel Raouf Zakkour Jradeh
December 22, 2024
18 hours (approximately)
Abdel Raouf Zakkour Jradeh's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques
