Customer Service Fundamentals
Completed by Jade Asra Barrera Ajero
July 17, 2025
14 hours (approximately)
Jade Asra Barrera Ajero's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Greeting Customers
- Category: Process Management
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer Engagement
