Introduction to Customer Service
Completed by Shawn Bly
November 9, 2024
18 hours (approximately)
Shawn Bly's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Communication
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity

