Introduction to Customer Service
Completed by Shawn Bly
November 9, 2024
18 hours (approximately)
Shawn Bly's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Retail Store Operations
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Sales

