Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Kumar Shreshtha
January 8, 2026
10 hours (approximately)
Kumar Shreshtha's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Cost Accounting
- Category: Loyalty Programs
- Category: Culture Transformation
- Category: Innovation
- Category: Customer Engagement
- Category: Customer Advocacy
- Category: Strategic Marketing
- Category: Brand Loyalty
- Category: Market Share
- Category: Organizational Change
- Category: Value Propositions
- Category: Organizational Structure
