Customer Service Fundamentals
Completed by Sharutika Pujyar
June 17, 2022
14 hours (approximately)
Sharutika Pujyar's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Service
- Category: Service Level
