Salesforce Basics
Completed by Dylan Nguyen
March 4, 2024
4 hours (approximately)
Dylan Nguyen's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Security Controls
- Category: Customer Engagement
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Cloud-Based Integration
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
