Introduction to Microsoft Dynamics 365
Completed by Camilla Viti
April 20, 2026
10 hours (approximately)
Camilla Viti's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Prospecting and Qualification
- Category: Power BI
- Category: Customer Relationship Management
- Category: Scheduling
- Category: Customer Service
- Category: Microsoft Teams
- Category: Customer Insights
- Category: Sales Pipelines
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Sales Process
