Customer Service Fundamentals
Completed by Emmanuel Abarike
January 19, 2026
14 hours (approximately)
Emmanuel Abarike's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Service
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Service Level
- Category: Customer and Client Support

