Understanding User Needs
Completed by Ailsa Rachman
May 1, 2026
10 hours (approximately)
Ailsa Rachman's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Needs Assessment
- Category: User Research
- Category: User Experience Design
- Category: Interviewing Skills
- Category: Research Design
- Category: Design Research
- Category: Qualitative Research
- Category: User Experience
- Category: Human Centered Design
- Category: Research Methodologies
- Category: Data Collection
- Category: Research and Design
