Negotiation Skills and Effective Communication
Completed by Melissa Presentacion Gelacio Reyes
April 10, 2023
26 hours (approximately)
Melissa Presentacion Gelacio Reyes's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
- Category: Communication
- Category: Interpersonal Communications
- Category: Emotional Intelligence
- Category: Negotiation
- Category: Communication Strategies
- Category: Conflict Management
- Category: De-escalation Techniques
- Category: Relationship Building
- Category: Active Listening
