Introduction to Customer Service
Completed by mohamed khider
July 14, 2024
18 hours (approximately)
mohamed khider's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Communication
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Call Center Experience
- Category: Empathy
- Category: Customer Service

