Conflict Resolution, Negotiations and Crisis Management
Completed by Prerna Kapoor
March 19, 2026
15 hours (approximately)
Prerna Kapoor's account is verified. Coursera certifies their successful completion of Conflict Resolution, Negotiations and Crisis Management
What you will learn
Examine the role and nuances of leadership with a special focus on ’Societies in Transition.’
Understand negotiation frameworks and mediation strategies to facilitate conflict resolution.
Learn how democratic institutions can effectively respond to crises while maintaining public trust and accountability.
Gain insights into the integration of gender perspectives in conflict resolution and leadership.
Skills you will gain
- Category: Crisis Management
- Category: Negotiation
- Category: Mediation
- Category: Political Sciences
- Category: Leadership
- Category: Diplomacy
- Category: Leadership Studies
- Category: Governance
- Category: Emergency Response
- Category: Needs Assessment
- Category: International Relations
- Category: Diversity and Inclusion

