Lead Management in Salesforce
Completed by Kendra Kibby
November 2, 2025
29 hours (approximately)
Kendra Kibby's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Lead Generation
- Category: Prospecting and Qualification
- Category: Sales Support
- Category: Sales Management
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Prospecting
- Category: Sales Pipelines
- Category: Data Entry
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Enablement
- Category: Sales Process
