Lead Management in Salesforce
Completed by Chasity Lynn Faulkner
June 2, 2025
29 hours (approximately)
Chasity Lynn Faulkner's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Lead Generation
- Category: Sales Support
- Category: Sales Management
- Category: Sales Prospecting
- Category: Data Entry
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
