Marketing analytics: Know your customers
Completed by Ishana Aiyappa
October 6, 2023
20 hours (approximately)
Ishana Aiyappa's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Marketing Strategies
- Category: Digital Media Strategy
- Category: Data Analysis Software
- Category: Social Media Marketing
- Category: Marketing Analytics
- Category: Digital Marketing
- Category: Big Data
- Category: Data Analysis
- Category: Analytics
- Category: Customer Data Management
- Category: Customer experience strategy (CX)
- Category: Digital Analysis
