Salesforce Basics
Completed by Cristalwolf Bruna Diniz Rocha Dias
November 3, 2024
4 hours (approximately)
Cristalwolf Bruna Diniz Rocha Dias's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Enablement
- Category: Automation
- Category: Sales Process
- Category: Customer Engagement
- Category: User Accounts
- Category: Customer Success Management
- Category: Marketing Management
- Category: Data Management
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Cloud-Based Integration
- Category: Sales Development
