Salesforce Introduction
Completed by Ali Rehan Siddiqui
January 16, 2025
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Identity and Access Management
- Category: Cloud Applications
- Category: Salesforce
- Category: Account Management
- Category: Data Management
- Category: Email Automation
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning

