LearnKartS

Salesforce Introduction

This course is part of Salesforce Admin Certification Specialization

Taught in English

LearnKartS

Instructor: LearnKartS

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

4 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Grasp the essentials of Cloud Computing and their business applications.

  • Understand the core principles of Customer Relationship Management (CRM).

  • Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.

  • Distinguish between Salesforce Classic and Lightning experiences.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

June 2024

Assessments

10 assignments

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

4 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Salesforce Admin Certification Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 2 modules in this course

This module covers cloud basics, CRM concepts, user setup, customization, and management. By the end of this module, learners will be able to navigate the Salesforce, customize layouts, and manage user settings.

What's included

14 videos2 readings4 assignments1 discussion prompt

This module covers lead management, email templates, quote creation, Service Cloud features, and App Exchange basics. By the end of the module, learners will manage sales processes effectively within Salesforce.

What's included

22 videos1 reading6 assignments1 discussion prompt

Instructor

LearnKartS
LearnKartS
63 Courses4,158 learners

Offered by

LearnKartS

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