Lead Management in Salesforce
Completed by Francisco E Smith
August 18, 2026
29 hours (approximately)
Francisco E Smith's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Management
- Category: Salesforce
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Sales Development
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Lead Generation
- Category: Sales Operations
- Category: Sales Enablement
