Customer Service Fundamentals
Completed by Andiswa Biyela
April 25, 2024
14 hours (approximately)
Andiswa Biyela's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
