Introduction to Customer Service
Completed by Eugenia Ortiz
June 23, 2025
18 hours (approximately)
Eugenia Ortiz's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Communication
- Category: Time Management
- Category: Empathy

