Introduction to Customer Service
Completed by Yazmin Cabrera Roldan
March 27, 2025
18 hours (approximately)
Yazmin Cabrera Roldan's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Active Listening
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Communication
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management

