Introduction to Customer Service
Completed by Anna Lin
March 5, 2025
18 hours (approximately)
Anna Lin's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Conflict Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Active Listening
- Category: Retail Sales

