Introduction to Customer Service
Completed by Anna Lin
March 5, 2025
18 hours (approximately)
Anna Lin's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Sales
- Category: Communication

