Call Center Customer Service
Completed by Taylor Chance Dunn
June 13, 2024
19 hours (approximately)
Taylor Chance Dunn's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry
- Category: Call Center Experience
- Category: Verbal Communication Skills
- Category: Telephone Skills
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Inbound Calls
- Category: De-escalation Techniques
- Category: Customer Complaint Resolution
- Category: Customer Data Management

