Call Center Customer Service
Completed by rudy razo
August 31, 2025
19 hours (approximately)
rudy razo's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry
- Category: Call Center Experience
- Category: Verbal Communication Skills
- Category: Telephone Skills
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Inbound Calls
- Category: De-escalation Techniques
- Category: Customer Complaint Resolution
- Category: Customer Data Management

