Interacting with Customers
Completed by Ashley Lane Ban
May 31, 2024
21 hours (approximately)
Ashley Lane Ban's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Empathy
- Category: Selling Techniques
- Category: Cross Selling
- Category: Social Media
- Category: Transaction Processing
- Category: Communication
- Category: Retail Store Operations
- Category: Upselling
