Understanding User Needs
Completed by Joy Kioko
November 11, 2025
10 hours (approximately)
Joy Kioko's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Needs Assessment
- Category: Research Methodologies
- Category: UI/UX Research
- Category: Human Computer Interaction
- Category: Research and Design
- Category: Human Centered Design
- Category: Research
- Category: Research Design
- Category: Data Collection
- Category: User Research
- Category: Qualitative Research
- Category: User Experience
