Salesforce Introduction
Completed by Pebetsi Martha Modipa
December 9, 2025
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Salesforce
- Category: Cloud Applications
- Category: Data Management
- Category: Email Automation
- Category: Account Management
- Category: Identity and Access Management
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning
- Category: Customer Relationship Management (CRM) Software
