Customer Service Fundamentals
Completed by Nwoye Kosiso Sylvia
September 19, 2023
14 hours (approximately)
Nwoye Kosiso Sylvia 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Process Management
- Category: Service Level
