Introduction to Customer Service
Completed by Paris Epps
March 18, 2026
18 hours (approximately)
Paris Epps's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Retail Sales
- Category: Positivity

