Building Generative AI Capabilities
Completed by Christopher Tassa
August 13, 2025
3 hours (approximately)
Christopher Tassa's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: AI Product Strategy
- Category: Customer Relationship Management
- Category: General Data Protection Regulation (GDPR)
- Category: Data Ethics
- Category: Change Management
- Category: Responsible AI
- Category: Marketing Planning
- Category: Organizational Change
- Category: Design Thinking
- Category: AI Enablement
- Category: Data-Driven Marketing
- Category: Customer experience strategy (CX)
