Interacting with Customers
Completed by Arlene Acharaj
August 17, 2023
21 hours (approximately)
Arlene Acharaj's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Empathy
- Category: Retail Sales
- Category: Communication
- Category: Retail Store Operations
- Category: Upselling
- Category: De-escalation Techniques
- Category: Cross Selling
- Category: Social Media
- Category: Transaction Processing
- Category: Product Knowledge
- Category: Customer Service
- Category: Conflict Management
