Customer Service Fundamentals
Completed by Ralphael Herbson
May 2, 2024
14 hours (approximately)
Ralphael Herbson's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers
