Quality Improvement and Management
Completed by Ricardo Cedeno
January 30, 2026
10 hours (approximately)
Ricardo Cedeno's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Technical Standard
- Category: Quality Control
- Category: Product Improvement
- Category: Quality Assessment
- Category: Quality Improvement
- Category: ISO 9000 Series
- Category: Customer experience improvement
- Category: Quality Management Systems
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Statistical Process Controls
- Category: Quality Monitoring
