Interacting with Customers
Completed by Lawrence Sanchez
April 2, 2025
21 hours (approximately)
Lawrence Sanchez's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Empathy
- Category: Selling Techniques
- Category: Cross Selling
- Category: Social Media
- Category: Transaction Processing
- Category: Communication
- Category: Retail Store Operations
- Category: Upselling
