Introduction to Customer Service
Completed by Hafiz Muhammad Mukarram Tariq
June 14, 2024
18 hours (approximately)
Hafiz Muhammad Mukarram Tariq's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Time Management
- Category: Problem Solving
- Category: Empathy
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Communication
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
