Customer Service Fundamentals
Completed by Sarah Oluwafunmilayo Tijani
January 9, 2025
14 hours (approximately)
Sarah Oluwafunmilayo Tijani's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Relationship Management
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision
