Interacting with Customers
Completed by Rachael Myers
May 21, 2024
21 hours (approximately)
Rachael Myers's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Product Knowledge
- Category: Communication
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Company, Product, and Service Knowledge
- Category: Conflict Management
- Category: Customer Service
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Empathy
- Category: Upselling
- Category: Retail Store Operations
