Lead Management in Salesforce
Completed by Erika Laincy
September 15, 2025
29 hours (approximately)
Erika Laincy's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Lead Generation
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Prospecting and Qualification
- Category: Sales Prospecting
- Category: Sales Support
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Operations
