Introduction to Customer Service
Completed by Lorraine Whitford
February 27, 2024
18 hours (approximately)
Lorraine Whitford's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Communication
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Positivity
- Category: Active Listening

