Interacting with Customers
Completed by Joshua Steven French
October 23, 2023
21 hours (approximately)
Joshua Steven French's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Transaction Processing
- Category: Empathy
- Category: Selling Techniques
- Category: Upselling
- Category: Communication
- Category: Retail Store Operations
