Introduction to Customer Service
Completed by Mohammed Gamal Mohammed Ban Mohammed
April 7, 2025
18 hours (approximately)
Mohammed Gamal Mohammed Ban Mohammed 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Time Management
- Category: Problem Solving
- Category: Empathy
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Communication
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
