Introduction to Customer Service
Completed by Mohammed Gamal Mohammed Ban Mohammed
April 7, 2025
18 hours (approximately)
Mohammed Gamal Mohammed Ban Mohammed 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Transaction Processing
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Positivity
