Marketing analytics: Know your customers
Completed by Hoàng Minh
November 25, 2025
20 hours (approximately)
Hoàng Minh's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Digital Marketing
- Category: Big Data
- Category: Customer Data Management
- Category: Predictive Analytics
- Category: Social Media Marketing
- Category: Marketing Analytics
- Category: Customer Analysis
- Category: Data-Driven Marketing
- Category: Data Integration
- Category: Data Analysis
- Category: Marketing Effectiveness
- Category: Customer experience strategy (CX)
