Call Center Customer Service
Completed by Seth Young Lim
February 17, 2024
19 hours (approximately)
Seth Young Lim's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Inquiries
- Category: Teamwork
- Category: Inbound Calls
- Category: Problem Solving
- Category: Telephone Skills
- Category: Communication
- Category: De-escalation Techniques
- Category: Personal Development
- Category: Greeting Customers
- Category: Data Entry
- Category: Collaboration
