Interacting with Customers
Completed by Alan De la Cruz
February 20, 2026
21 hours (approximately)
Alan De la Cruz's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Social Media
- Category: Cross Selling
- Category: Product Knowledge
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Empathy
- Category: Communication
- Category: Retail Store Operations
- Category: Customer Service
- Category: Selling Techniques
- Category: Customer Engagement
- Category: Upselling

